Cpl Group
Job title:
Customer Service Representative – Evening Shift (17:00-01:00)
Company
Cpl Group
Job description
Customer Service Representative – Evening Shift (17:00-01:00 Mon to Fri)Our client, a Galway based healthcare business, seeks to hire a customer service representative who is a collaborative team player, approachable, personable, and able to build strong relationships with others. This is a permanent role reporting to the customer service manager.If you are keen to start customer service career or to further develop your current skills this organisation offers fantastic training.Working Hours: 5pm to 1am Monday to Friday, on-site. Hybrid options available after probation period.RESPONSIBILITIES:
- Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company’s products
- Maintaining knowledge of the company’s facilities, websites, products, promotions, policies and procedures
- Representing the company in a professional, courteous and efficient manner
- Complete documentation to in-house standards and be compliant with all in house procedures.
- Reporting to the Customer Service Team Leader
REQUIREMENTS:
- Fluency in spoken and written English
- Strong communications skills
- Keen attention to detail and the ability to effectively manage multiple tasks simultaneously
Please apply today if you are interested or contact for further information.#LI-ED1#CplGalCommercial24
Expected salary
Location
Galway
Job date
Thu, 21 Nov 2024 23:41:33 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.net) you saw this job posting.