Event Sales Coordinator in Surfers Paradise, Australia

Additional Information Event Sales Coordinator

Job Number 24195665

Job Category Sales & Marketing

Location JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Gold%20Coast%20Resort%20%26%20Spa%2C%20158%20Ferny%20Avenue%2C%20Surfers%20Paradise%2C%20Queensland%2C%20Australia%2C%204217)

Schedule Part Time

Located Remotely? N

Position Type Non-Management

Event Sales Coordinator

About the Company

Marriott International portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

About the role

Responsible for providing administrative assistance and support to the Sales & Events team ensuring that all tasks are completed in a timely and accurate manner and in keeping with Marriott brand standards.

Critical responsibilities:

• Perform general office duties to support Sales & Events (e.g., filing, sending emails, typing, faxing, copying).

• Prepare sales and events related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

• Overall office duties including communication, printing, scanning and liaison with Sales, Marketing and Events Dept.

• Promote awareness of brand image internally and externally.

• Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.

• Process purchase orders and invoicing

• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.

• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).

• Answer telephone in absence of sales & marketing associates.

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

• General duties such as keeping office tidy, daily mail distribution & stationary orders

• Generate and upload group signage for events in house

• Create and print menus and food labels as required for Events team

• General client Data entry in conjunction with the sales and event teams

• Prepare complimentary forms and VIP arrival card/amenities

Successful Candidates will have:

• Previous experience with Opera is desirable

• Solid knowledge of Word, Excel and Outlook

• Office skills, confident and professional phone manner

• Efficient with time management and able to actively listen

• Able to confidently perform any administrative tasks

• Strong communication, problem solving and adaptability skills

• Positive response to guest questions, requests and office tasks including vouchers and purchase orders

The Benefits

Enjoy the benefits of:

• Unlimited strategic development and career opportunities

• Generous accommodation and food and beverage discounts including all properties within the Marriott International group

• Recognition programs to keep you motivated

• The best hotel training opportunities provided

• Wellbeing and mindfulness programs to ensure you stay healthy

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.