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Overview
Can you help us change the world?
It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole…
About the role
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:
Talent Acquisition is playing a critical role in fuelling Mews’ ambitions by attracting and building the teams we need to succeed. We see making hires as just the start and the bare minimum of what we should be doing. We have ambitions to be a world-class function and have our work truly propel Mews forward.
- We must be clear and intentional about the Mewsers we believe will thrive here and work to attract them.
- Our assessment processes should be equitable and lead to us building healthy and diverse teams.
- We need to inspire great behaviours in our stakeholders, that lead to sound hiring decisions and flawless candidate experiences.
- Support movement within Mews so we become renowned as a destination to grow and develop your career.
You are a growing Recruiter who is developing their craft and is still highly curious. You will be responsible for supporting a group of stakeholders (typically manager level), alongside a more experienced colleague/Recruiter in our GTM team. You will be heavily focused on building candidate pipelines and will ensure that we operate effectively and in line with best practices, not only with your own work but also with the hiring teams you work with.
Your growth and development is a priority. To progress and flourish in the team, you should be working with your manager on self-development items, contributing to work in our project roadmap and be eager to learn about the business partnership we do in the team.
✅ Your mission, should you choose to accept it:
Technical Competence:
- You can cover most roles that come up within your stakeholder group and can close them effectively.
- You can use data, leveraging it to create compelling reasons for your stakeholders to build and maintain positive behaviours.
- You can find your own data from various sources (HRIS/LinkedIn/ATS) and use it to reflect, learn and optimise how you recruit.
- Able to build structured hiring processes with hiring teams that lead to impactful hires and healthy teams.
- Able to create content that can be shared externally to support our hiring goals and positively impact our employer brand.
- You recognise that for each role, your sourcing channels (LinkedIn, applications, referrals, internal Mewsers) will have different levels of effectiveness. You want to find the best talent and will proactively source and build diverse pipelines on LinkedIn to help elevate our talent.
Stakeholder Management:
- Alongside a more experienced team colleague, support a group of stakeholders with their hiring requirements. This goes beyond purely reactive recruiting – you are an ensure they follow our team’s best practices and build pipelines of talent.
- You have the competency and ambition to see issues and challenges that could prevent us from becoming a world-class recruiting function.
- You become a trusted teammate to the People Business Partner, sharing the responsibility to solve problems with your shared stakeholder group and supporting each other.
Behaviours:
- You are developing as a Recruiter (and business partner), consistently following our team processes, providing an effective service to our stakeholders, supporting your colleagues, and escalating when you need help.
- You are curious and hungry to learn.
- Opinions and feedback are shared with stakeholders and colleagues, to ensure we all improve.
- In team meetings, you engage actively with the content and participate in conversations.
- Create and foster a positive impression of yourself, our team and Mews in internal and external communities.
You’ll be a great fit if you bring a few of the below with you:
- Experience managing the end-to-end recruitment process for 8-12 roles across Go-to-Market (Customer Success, Sales, Marketing) across Europe.
- Demonstrated ability engaging with and attracting passive candidates via sourcing on LinkedIn and other platforms. Proactively build diverse pipelines of candidates for current and future hiring needs and understand what sourcing approach is the best to achieve our goals.
- High-touch philosophy with applicants, candidates, referrals and employees to ensure everyone involved with the hiring process has an excellent experience regardless of the outcome.
- An interest in recruiting projects, creating process improvements, building talent pipelines, and achieving our OKRs.
- You are a curious, data-driven problem solver who will happily share feedback and ideas with others.
- You understand how to prioritise your workload and can communicate when you need support or guidance.
- Fluent in English and ideally German (not essential).
What’s in it for you?
Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you’ll get:
- Participation in the Company shares program
-
Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
(No matter your location, this can be used during the 1st year and applies if you’ve been employed for at least 1 year at Mews)
- Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday (no, this is not a typo)
- Wellness Wednesday’s (once a month, the whole company enjoys a day where you can attend to your own well-being)
- Remote/flexible working (we’re 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
- Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
- Regular team events and socials
Who is Mews?
We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.
Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What’s more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don’t stop there; Mews was also listed among the World’s Best Hotel PMS Provider 2023 and as the World’s Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.
Life at Mews
That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You’ll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.
Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.
To get more of an idea what life at Mews is like, check out our Instagram .
We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.
Everyone is welcome at Mews
To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you’re ready to join a global, innovative, and exciting community, we’d love to hear from you!
One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!
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