IT Implementation Specialist – USA Remote – NCBU Region

In our line of work, life isn’t a given – it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us – no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight – it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career. 

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The IT Implementation Specialist for Radiometer is responsible for customer planning and implementation efforts of Radiometer’s Data Management System through all phases of the project lifecycle, including but not limited to scoping, design, system installation, interface configurations, validation and testing, customer training, go- live support, and post go-live support. In addition, this role will provide remote troubleshooting support to existing customers and collaborate with other teams including sales, IT Support, Project Management, and Technical Support.

This position is part of the Radiometer Implementation Services department and must live and reside within the NCBU territory, which currently includes the states of (Montana, Idaho, Wyoming, Colorado, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri, or Wisconsin). At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will be a part of the IT Solutions Team and report to the National Manager, IT Solutions, responsible for managing, training, and supporting the development of a team of IT Specialists, while implementing strategies that align with Radiometer’s overall strategic objectives. If you thrive in a supporting, complex, and strategic role and want to work to build a world-class IT organization—read on.

In this role, you will have the opportunity to:

• Scope projects to assure accurate statements of work and project resource (hours, costs, etc.) estimations to ensure on-time delivery of Radiometer’s proprietary data management systems.
• Design, build, and test ASTM and HL7 interfaces based on varying specifications from EHRs and LIS platforms.
• Travel to customer sites within a given territory to provide on-site support or training to customers, as well as internal teams, including but not limited to supporting Sales activities.
• Participate in the sales cycle to support the Sales team should technical knowledge be needed for calls with prospective or current customers.

The essential requirements of the job include:

• Bachelor’s degree in computer science or information Technology or equivalent combination of education and experience.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, and Access), personal computers and remote support tools (RDP, SecureLink, ProxyPro, etc.), and networking in a Windows environment.
• Fluent in T-SQL, JavaScript, PowerShell, and Command Prompt Networking tools.
• 2+ years’ working experience with designing, building, and testing ASTM and HL7 interfaces in Mirth / NextGen Connect or other healthcare integration engines (Rhapsody, Cloverleaf, Bridges, Corepoint, etc.) and with IIS, SQL Server, and SSRS.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Able to travel up to 20% in a year and fluent in English.
• This position will be required to participate in an on-call after hours rotation that includes weekends and could include holidays. 

It would be a plus if you also possess:

• Proficiency or fluency in French.
• Fluent in XML, XSL, HTML.

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

The salary range for this role is $85,000 – $95,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay. #LI-Remote

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

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