UX Copywriter, Content and Brand at Kooth

UX Copywriter, Content and Brand

About Us!

At Kooth, our mission is to create a welcoming space for effective personalized digital mental health care that is available to all.  We do this by leveraging an early intervention model and theory of change that empowers young people (13-25 years old) to overcome challenges, unlock their full potential, and lead fulfilling lives. We’re not just a service; we’re a culture of care – committed to inclusivity, innovation, and impact. 

Our culture is driven by our values – Alongside You, Flexible, Compassionate, Committed, and Safe.  These values are present in the work that we do, the environment in which we do it, and in the relationships, we have with our service users, peers, and leaders.  With Kooth, you will be a part of something bigger than yourself.  We offer more than just a job.  We offer you the chance to positively impact one of the greatest challenges of our time. 

Kooth exists to positively impact the global mental health crisis. Are you ready to join our movement?

Kooth US is seeking a UX Copywriter to edit, develop, and manage UX content for the Soluna app, the only digital mental health app offering self-support, peer support, and professional support to Gen Z all in one place — at zero cost.  

Be an agent of social change by crafting compelling, user-centric copy for the Soluna app to guide and support users with an engaging, seamless, and safe in-app journey.

If you are seeking a fun, professional culture, in a fast-growing company, look no further – Apply today!

What you will do:

Content creation & delivery:

• Independently own and manage all UX copywriting requests for the Soluna app (both mobile and web versions) from intake to delivery
• Ideate, edit, revise, and deliver original, engaging copy for a variety of tools, features, and user journeys 
• Craft clear, concise, user-friendly copy for buttons, notifications, tooltips, and other interface elements aligned to internal brand guidelines and UX best practices
• Ensure consistency in UX copy tone, voice, and relevance to a Gen Z audience 
• Regularly review and refine existing copy to improve clarity, usability, and overall user experience

Interdisciplinary collaboration:

• Collaborate closely with designers, product managers, and engineers on other teams to develop engaging, logical, and seamless user journey flows throughout the Soluna app
• Participate in cross-team copy review sessions to ensure brand voice and writing conventions are maintained app-wide and to protect the integrity of the user experience 
• Provide feedback and/or edits on copy produced by other departments to ensure alignment with Soluna’s brand guidelines and UX best practices
• Work closely with the design, product, engineering, user research, and clinical teams to understand user needs and align copywriting efforts with the app’s broader UX/UI goals

Content strategy:

• Participate in brainstorming sessions to generate innovative ideas for improving in-app messaging, user guidance, and overall navigation and user experience app-wide
• Develop and own a strategy for translating existing mobile app copy into web app copy
• Stay up to date with UX/UI best practices and trends, incorporating insights into copywriting strategies
• Contribute to the development of style guides and content standards to foster consistency across the app

Qualifications

What you will bring:

Qualifications & Experience

• Bachelor’s degree in marketing, Communication, Technical Writing, Content Development, or related
• Portfolio showcasing seasoned fluency in UX copywriting principles, preferably for an app

• 6+ years’ experience in UX copywriting, including flow design in collaboration with design and engineering teams
• Demonstrated ability to write in a pitch-perfect Gen Z voice that balances wit and warmth
• ​​Extraordinary organizational skills, self-directedness, and intuition
• Commitment to a human-centric team culture underscored by empathy, inclusivity, and zero egos
• Growth mindset attuned to creative risk-taking, failure, problem-solving, and the art of starting over 
• Familiarity with Google Workspace, Figma and/or Miro, Slack, Monday, Contentful, Airtable, and Tableau (or aptitude and willingness to learn)
• Ability to create and thrive in the beautiful, fast-paced ambiguity of a start-up 
• Genuine passion for mental healthcare accessibility and big-hearted sense of purpose to be a force of positive change

WHAT YOU WILL GET!

Compensation: The base salary for this role will be $75,000-90,000K annually based on experience.

Kooth’s Benefits:

• Medical, Dental and Vision benefits on day one
• Prescription drug coverage on day one
• Five weeks of accrued paid time off
• Eight paid holidays plus two, half-day holidays (Christmas Eve and New Years Eve)
• 401(k) retirement plan with company match
• Equity award program for full-time employees vested after three years of service
  

Kooth provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.