Guest Service Generalist in Dinner Plain, Australia

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

The Guest Service Generalist is responsible for completing daily Front Office functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude. This is an ongoing position and will continue to Summer 2025 (minimum).

Responsibilities include, but are not limited to:

• Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures

• Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.

• Assist with sales and making bookings

• Perform other clerical receptionist duties such as filing, photocopying and transcribing

• Responsible for printing and reviewing reports

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Free staff accommodation

• On shift meals

• Discounted hotel & resort stays globally

What You’ll Bring

• Genuine passion for customer service

• Excellent communicator with strong interpersonal skills

• Enthusiastic, self-motivated and positive individual

• Immaculate presentation and professional grooming standards

• Ability to work a flexible roster, including weekends, evenings and school holiday period

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.