Complex Events Executive in Brisbane, Australia

Job Number 24171860

Job Category Sales & Marketing

Location The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Start your Journey with Us

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

About the role

The Westin Brisbane & Four Points by Sheraton Brisbane has a new and exciting opportunity available for a passionate and energizing Complex Events Executive.

The Complex Events Executive will be required to support the Event Planning team in the coordination of all aspects of day-to-day activities including reporting and administration.

Key Responsibilities

• Respond to telephone inquiries and direct follow up to the appropriate team member

• Ability to be able to assist and coordinate entertainment, sites and famils, manage large entertainment projects and assist in coordination of trade shows

• Assist in the maintenance of databases, ensuring account, contact and booking profiles are updated daily and are accurate per the Marriott International standards

• Take MICE phone enquiries, qualify leads and distribute to the sales team. Prepare basic catering proposals where needed.

• Assist with MICE and Special Corporate contract administration including preparation, invoicing, processing deposits, GDS load forms, CI/TY activities

• Maintain and have data accuracy in systems such as, but not limited to: CI/TY, MI Leads, Opera

About you!

• Previous hotel sales department experience

• Must have a relevant diploma or higher, or hold at least 2 or more years relevant experience

• Thrive on direct engagement with a vision to grow and develop yourself and the business

• Be results driven and have a demonstrated ability to achieve targets

• Exceptional interpersonal, negotiation and presentation skill

• The ability to work under pressure and meet deadlines

• The highest level of professionalism and presentation

Benefits

• Dry cleaning of work clothes

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends

• The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognised training programs by Marriott International

• Discounts on food & beverage across all our hotels

• Recognition programs to keep you motivated

• Wellbeing & mindfulness programs to ensure you stay healthy

• Employee Assistance Program

• ‘Great places to work’ certified

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.