FirstGroup
Job title:
Receptionist
Company
FirstGroup
Job description
Main PurposeTo provide a first-class reception service to all guests, while maintaining the overall appearance of the Front of House.Main Duties
- Maintain the overall appearance of the Front of House ensuring a clean and professional workspace
- Answer main office phone line and directing calls as required in a prompt and professional manner
- PAC access control – Ensuring all new staff are issued with staff access passes Issue security passes to employees, following the correct registration and security procedures
- Recording and handing out day passes to visitors – ensure guests are signed in and hosts have been notified
- Change temperature across the office as and when required via BMS – landlords system –
- Audit Un-accompanied guest passes twice a week
- Arrange milk deliveries on a weekly basis
- Order and replenish stationery in the post room
- Receipt and distribution of incoming mail
- Acting as overall administrator for Condeco room booking system
- Order stationery and sundries including business cards, headed paper, printer paper and toner
- Action POs when required
- Maintain incident log and Wellness room keys
- Book couriers for Group employees when necessary
- Oversee housekeeper to assist with delivery of items and organisation within office rooms
Special Working Conditions
- Required to be present in office 5 days a week (25 hours per week)
Company Responsibilities
- To comply with all Be Safe policies and support new initiatives
- Replenish all first aid boxes
- Advise safety information to external visitors and FirstGroup employees that are not based at The Point
- Give new employees tour of 8th floor
Skills, Experience and Qualifications
- Customer service skills
- Ability to work well with others
- To be thorough and pay attention to detail
- Administration skills
- Patience and the ability to remain calm in stressful situations
- The ability to accept criticism and work well under pressure
- Sensitivity and understanding
- Excellent verbal communication skills
- To be able to use a computer and the main software packages competently
Performance Measures
- Time management
- Responding to emails and queries in a timely manner
- Professionalism when greeting visitors and speaking with colleagues
Expected salary
Location
London
Job date
Sat, 03 Aug 2024 02:59:51 GMT
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